Precautionary maintenance: critical PHP vulnerabilities on 21 Oct 2026 11:47:29 (UTC+01:00)
Resolved on 21 Oct 2026 17:50:05 (UTC+01:00)
All web servers have been updated to the patched PHP version and all websites are back online. No signs of abuse were found.
All web servers have been updated to the patched PHP version and all websites are back online. No signs of abuse were found.
In progress on 21 Oct 2026 13:14:06 (UTC+01:00)
We have put mitigations in place on all web servers. All websites that use PHP are offline for now and show a maintenance page. Other websites are online. The client area, webmail and phpMyAdmin remain unavailable. Email, game servers and other services are not affected.
The PHP fix is expected at 14:00 UTC. We will install it as soon as DirectAdmin makes it available, then bring all websites back online and post another update.
We have put mitigations in place on all web servers. All websites that use PHP are offline for now and show a maintenance page. Other websites are online. The client area, webmail and phpMyAdmin remain unavailable. Email, game servers and other services are not affected.
The PHP fix is expected at 14:00 UTC. We will install it as soon as DirectAdmin makes it available, then bring all websites back online and post another update.
Investigating on 21 Oct 2026 11:47:29 (UTC+01:00)
Two critical remote code execution vulnerabilities in PHP were made public before a patch was available. The fix is expected today at 14:00 UTC, and mass attacks are expected shortly after.
As a precaution, we are putting all websites and web servers into maintenance while we look into the right mitigations and prepare for the update. Other services are not affected.
We will post an update as soon as we know more. Thanks for your patience.
Two critical remote code execution vulnerabilities in PHP were made public before a patch was available. The fix is expected today at 14:00 UTC, and mass attacks are expected shortly after.
As a precaution, we are putting all websites and web servers into maintenance while we look into the right mitigations and prepare for the update. Other services are not affected.
We will post an update as soon as we know more. Thanks for your patience.
Game Hosting - Alexia Unavailable on 28 Sep 2026 19:59:46 (UTC+01:00)
Update on 28 Sep 2026 20:22:19 (UTC+01:00)
This incident has been resolved.
This incident has been resolved.
In progress on 28 Sep 2026 19:59:46 (UTC+01:00)
Alexia is currently unavailable due to a network fault at the datacenter.
The server itself is still running, but network connectivity is affected by the datacenter issue.
We’ll post another update once we have more information.
Alexia is currently unavailable due to a network fault at the datacenter.
The server itself is still running, but network connectivity is affected by the datacenter issue.
We’ll post another update once we have more information.
Helios Web Server Outage on 17 Sep 2026 05:34:06 (UTC+01:00)
Resolved on 17 Sep 2026 05:35:47 (UTC+01:00)
This incident has been resolved.
This incident has been resolved.
Identified on 17 Sep 2026 05:34:06 (UTC+01:00)
Our Helios web server is currently unreachable due to a network switch fault in the datacenter.
The issue has been identified and datacenter technicians are working on resolving it. Websites and services hosted on Helios may be unavailable until the switch issue is fixed.
Our Helios web server is currently unreachable due to a network switch fault in the datacenter.
The issue has been identified and datacenter technicians are working on resolving it. Websites and services hosted on Helios may be unavailable until the switch issue is fixed.